Tower Digital How We Do It

How We Do It

At Tower Digital, we have a team of highly trained Business IT professionals dedicated to providing you with solutions that will enhance the performance of day to day operations. Your computer systems and databases running smoothly is mission critical to the continued success of your company.

IT Support
Flat-Fee IT Support

Flat-Fee IT Support

No longer will you get bogged down with lengthy invoices with a price for every service provided. With Tower Digital no more lengthy line items, just one simple flat rate for your entire service package.

IT Support
Automating Key IT Tasks

Automating Key IT Tasks

If one of your servers malfunctions, we have the technology already in place to ensure that your business continues to function seamlessly without any malfunctions.

IT Support
Simple Order Request and Fullfillment

Simple Order Request and Fullfillment

We handle the difficult process of dealing with hardware vendors to save you time and money, with the least amount of stress for you.

IT Support
Managed Backup and Disaster Recovery

Managed Backup and Disaster Recovery

We have a well planned, constantly managed and executed backup and recovery plan in place, to keep your business secure in the chance of a rainy day.

IT Support
Professional IT Staff

Professional IT Staff

We heavily invest in our people and their consistent training to ensure they are able to provide the highest quality of service to our all of our clients.

IT Support
Full Documentation

Full Documentation

We fully document all of your systems, processes and assets so we can better understand how to enable your business to operate at peak performance consistently.

IT Support
Web Based Ticket Creation

Web Based Ticket Creation

When an issue with your technology becomes apparent, you can immediately submit a ticket that will be processed and solved by our professional staff to get your business back on track as soon as possible.

IT Support
Easy Accessibility to Staff

Easy Accessibility to Staff

Avoid having to go through a series of support queues to get to upper management, if you have a problem that needs to be resolved by a specific person, we put you in contact with them as soon as possible. No waiting to go through a hierarchy of protocols, we get you straight to the member of our team to provide you with the IT solutions you need immediately.

IT Support
Complete Managed Process

Completely Managed Process

We completely manage the process of getting your business center network up and running across all devices. We do this to avoid the common situation of improper equipment instillation that can lead to future business loss in productivity.

We enable you to focus on other core aspects of your business so you can achieve the highest possible performance for your clients. This is accomplished by the undivided attention to detail and customer care provided by our business professionals.

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