How We Do It
At Tower Digital, we have a team of highly trained Business IT professionals dedicated to providing you with solutions that will enhance the performance of day to day operations. Your computer systems and databases running smoothly is mission critical to the continued success of your company.
Flat-Fee IT Support
Flat-Fee IT Support
No longer will you get bogged down with lengthy invoices with a price for every service provided. With Tower Digital no more lengthy line items, just one simple flat rate for your entire service package.
Automating Key IT Tasks
Automating Key IT Tasks
If one of your servers malfunctions, we have the technology already in place to ensure that your business continues to function seamlessly without any malfunctions.
Simple Order Request and Fullfillment
Simple Order Request and Fullfillment
We handle the difficult process of dealing with hardware vendors to save you time and money, with the least amount of stress for you.
Managed Backup and Disaster Recovery
Managed Backup and Disaster Recovery
We have a well planned, constantly managed and executed backup and recovery plan in place, to keep your business secure in the chance of a rainy day.
Professional IT Staff
Professional IT Staff
We heavily invest in our people and their consistent training to ensure they are able to provide the highest quality of service to our all of our clients.
Full Documentation
Full Documentation
We fully document all of your systems, processes and assets so we can better understand how to enable your business to operate at peak performance consistently.
Web Based Ticket Creation
Web Based Ticket Creation
When an issue with your technology becomes apparent, you can immediately submit a ticket that will be processed and solved by our professional staff to get your business back on track as soon as possible.
Easy Accessibility to Staff
Easy Accessibility to Staff
Avoid having to go through a series of support queues to get to upper management, if you have a problem that needs to be resolved by a specific person, we put you in contact with them as soon as possible. No waiting to go through a hierarchy of protocols, we get you straight to the member of our team to provide you with the IT solutions you need immediately.
Complete Managed Process
Completely Managed Process
We completely manage the process of getting your business center network up and running across all devices. We do this to avoid the common situation of improper equipment instillation that can lead to future business loss in productivity.
We enable you to focus on other core aspects of your business so you can achieve the highest possible performance for your clients. This is accomplished by the undivided attention to detail and customer care provided by our business professionals.
technology solutions for business
